After receiving your order confirmation you have up to 48 hours to cancel your order before it goes into production - for which you will receive a full refund.
If you wish to cancel after that time please see our standard Terms and Conditions the relevant section for cancellation before delivery states -
5.2 Cancellations before delivery
Orders for goods may be cancelled by you up to 48 hours after order confirmation. Where the cancellation occurred after 48 hours of the confirmation of the order we have no obligation to provide a refund, though we may do so, at our discretion, with the addition of a 35% stocking fee. Refunds can be expected within 30 days following this via bank payment reversal.
This does not affect your statutory rights.
Please contact us as soon as possible so we can work with you if you need to cancel an order.