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Email and Phone details
Are there any additional fees or charges ?
How do I place an order ?
What payments do we accept
Promotion and Discount codes
Does Cocoon offer any finance options ?
Where is my Order ?
Placed an Order but have not had any correspondence
Can I get my Cocoon sooner ?
Will Cocoon take Trade and Business orders ?
Can I change my delivery address after placing an order ?
Can I request a specific delivery date ?
How will I be told the exact date of my delivery ?
What if you don't need delivery until after a certain date ?
How long will it take and how will my delivery arrive ?
Returns and Refunds
How does the 14 day sleep trial work ?
What is the warranty on my Cocoon ?
What if I my Cocoon arrived damaged ?
How long will my refund take to process ?
How do I cancel my Order ?